Meet Us

Susana Bustos

Founder & Owner

With more than 27 years of experience, Susana is dedicated to helping individuals and small businesses with reliable, accurate, and personalized bookkeeping and administrative support. She takes pride in building lasting client relationships and making financial organization simple and stress-free. When she's not working with clients, she enjoys spending time with her family, watching crime and reality TV, and making memories with her grandchildren.

Credentials & Experience

  • Bachelor of Business Administration (B.B.A.), cum laude

  • Associate of Applied Science (A.A.S.) in Administrative Office Management

  • Associate of Arts (A.A.) in Administrative Office Management

  • Certificate in Administrative Office Management

  • Certificate in Business Management Principles

  • Certificate in Administrative Office Skills

  • Certificate in Banking, Check Writing, Reconciliations, and Accounts Payable/Accounts Receivable (A/P & A/R)

  • Certificate in Bookkeeping and QuickBooks Online

  • Adult Basic Education (ABE) Tutor

  • English Language Studies (ELS) & Literacy Tutor

Business Manager

Marycielo Bustos

With over 6 years of customer service experience and 4 years of experience in dental assisting, administrative support, and high-volume call center environments, Marycielo is committed to providing friendly, dependable support and creating a positive experience for every client. She takes pride in staying organized, communicating clearly, and helping the business run smoothly. When she's not working, she enjoys spending time with her family, making memories with her friends, trying new restaurants, watching reality TV, and reading.

Experience

  • Bachelor of Science (B.S.) in Healthcare Administration (In Progress)

  • Client Relations & Manager

  • Patient Care Coordinator

  • Customer Service Professional

  • Administrative Support Specialist